Today we started last iteration of v.2.10 release. This iteration dedicated to some small features, bug fixing and pre-release activities. Three new features in the iterations are:
- Plugin: As Requester I want to get auto-reply message when I am added to some Request
- Bind Emails/Requests based on Key in Subject to a specific project
- Help Desk Tickets (bind emails to request based on ticket ID automatically)
Also we are working on AjaxControlToolkit replacement with ExtJS. There are many ajax-based functionality in TargetProcess and it appeared that AjaxControlToolkit has bad performance if used extensively. Each control has too many dependencies and loads too many javascript. ExtJS provides much nicer framework for UI components.
We expect to release v.2.10 in the end of the next week (10-July).



6 Comments:
Can't wait! The ticket support is going to make a big difference to the help desk :D
I'm very excited to see the UI improvements using EXTJS. Do you have any screenshots to whet our appetite?
In fact the refactorings are mainly technical, re replaces many popups, drop downs and some other controls, it is not full switch to ExtJS so far (we are moving forward with small steps). As a first attempt we've changed UI of reports engine area to ExtJS completely.
I checked the customer center this morning in anticipation of the release. Do you expect it to be published today?
There are some known bugs we are working on. One of the main issue is automatic installer for Vista/Win2008 server. It should be done tomorrow and I hope v.2.10 will be released in Wednesday. Sometimes it is impossible to meet the deadline... :(
Was help desk ticket binding completed in 2.10? I didn't see it specifically mentioned on the 2.10 release page.
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